Shipping policy
Order Processing
All orders are processed subject to availability.
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Ready-to-ship items are prepared within 3 business days following order confirmation.
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Customized, made-to-order, or out-of-stock items require a production period of up to 10 business days prior to dispatch.
Processing time is separate from shipping transit time.
Shipping & Delivery
Once dispatched, orders typically arrive within 1–2 weeks, depending on the destination and local courier services.
Delivery timeframes are estimates and may vary due to customs procedures, carrier delays, or other external factors.
Duties & Taxes
International shipments may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
All such charges are the sole responsibility of the customer and are not included in the purchase price or shipping cost.
SUNEV is not responsible for delays or costs resulting from customs clearance.
Additional Information
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Shipping timelines are provided as estimates and are not guaranteed.
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SUNEV is not liable for delays caused by customs authorities, courier services, or circumstances beyond our control.
For shipping-related inquiries, please contact sunev.studio@gmail.com.